CCUC09 Live - Serving Gen Y... and Lunch

There are only a few things I like better than eating lunch. One of them is sharing information and ideas with credit union folks about better serving/attracting young adults WHILE eating lunch.

And that's exactly what happened this afternoon.

There were three "Lunch and Learn" sessions today, each with their own individual topic. Each addressed serving specific demographics--Hispanics, emerging markets, and young adults. And I was fortunate enough to facilitate the young adult session.

The 20 or so attendees were excellent. They shared ideas, frustrations, best practices, and a few laughs as we dove into almost all aspects surrounding credit unions and serving those just starting out in life. Our discussion lasted almost the entire hour and thirty-minutes and (luckily) ended before the after-lunch energy lull kicked in.

During the session I jotted down some notes and thought I'd share them with you... see below!